I want every customer to love their purchases and therefore each piece goes through rigorous quality control checks before leaving my workshop.

Returns will only be accepted if the piece is unworn and in the original packaging and there is a valid reason*.

Returns of rings that are the incorrect size will not be accepted however I can resize the ring where possible for an additional fee.

Returns of bespoke items are not accepted.

*Reasoning down to Piers Carpenter Jewellery discretion.

Allow up to 72 hours for dispatch for items in stock.

International customers please contact me first so that I can confirm if postage is possible to you.

Postage to UK addresses will be sent via Royal Mail special delivery.

Piers Carpenter Jewellery retain the right to refuse to process an order and cancel/refund any payment.

PIERS